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home>>Linux Support
The emergence of Linux as a platform to run applications has revolutionised
the IT industry, signifying the growing acceptance large corporations have
with open source software. With the notable exception of MicrosoftTM,
many of the key players in the IT industry have been active in porting their
technology to run on Linux such as IBM, Oracle, and Sybase.
However, the allure of Linux with the plethora of open source software
which can be downloaded free can often come at a cost. The majority of
open source software often requires compilation which differs dramatically
from the world of windows where installation software effortlessly takes
the installer through the process with the aid of an attractive user interface.
Unlike windows configuration is carried out via editing text files (older windows
users may remember editing *.ini files) which can be error prone and frustrating
to the novice Linux administrator.
Name On The Net bring an additional level of support to the adopter of
Open Source technology. Rather than spend tortuous amounts of time attempting
to understand where you have gone wrong take advantage of Name On The Net to direct
you when you have problems. See Table 1 for support agreements.
Table 1.
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Plan
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Bronze
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Silver
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Gold
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Support Medium
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Email
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Email / Telephone
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Email / Telephone
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Coverage
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9am-5pm Mon-Fri
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9am-5pm Mon-Fri
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24/7
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Email Response time
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4 hours
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4 hours
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2 hours
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Telephone Response time
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-
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2 hours
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1 hours
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Incidents per month
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5
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10
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umlimited
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Notes.
- Hours are local to the UK
- Contact supportsales@nameonthe.net for a quote
To find our more about our support programs either e-mail us or call us on the number below.
Call +44 01491 413606 or e-mail tomcatsupport@nameonthe.net for a consultation
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